Terms & Conditions

Last Updated: January 2026

These Terms and Conditions govern the provision of construction management, renovation coordination, and financial consulting services by DGM Services Inc. ("Company," "we," "us," or "our") to clients ("Client," "you," or "your"). By engaging our services, you agree to be bound by these terms.

1. Service Engagement

All service engagements require execution of a formal written agreement specifying scope of work, deliverables, timelines, compensation terms, and project-specific requirements. Services commence only upon receipt of executed contract and initial deposit as specified in the engagement agreement.

The Company reserves the right to decline or terminate engagements that fall outside our areas of expertise, present conflicts of interest, or involve activities inconsistent with professional standards and applicable regulations.

2. Scope of Services

Services are limited to those explicitly defined in the executed engagement agreement. The Company provides professional consulting, oversight, and advisory services but does not perform construction work, design services, or engineering calculations unless specifically contracted and appropriately licensed.

Any requested services beyond the agreed scope constitute additional services requiring written authorization and separate compensation as outlined in the change order provisions of the engagement agreement.

3. Payment Terms

Compensation is structured according to the fee arrangement specified in the engagement agreement, which may include fixed fees, percentage-of-construction-cost, hourly rates, or hybrid models. Initial deposits are required prior to service commencement and are non-refundable except as specified in the engagement agreement.

Invoices are payable within thirty (30) days of issuance unless alternative terms are specified in writing. Late payments are subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.

The Company reserves the right to suspend services for accounts more than thirty (30) days past due and to pursue collection remedies including, but not limited to, engaging collection agencies and pursuing legal action. Client is responsible for all costs of collection including reasonable attorney fees.

4. Client Responsibilities

Client agrees to provide timely access to project sites, documentation, financial records, and personnel necessary for the Company to perform contracted services. Client is responsible for obtaining all necessary approvals, permits, and authorizations required for project execution.

Client acknowledges that the Company's ability to deliver services is dependent upon Client's cooperation, timely decision-making, and provision of accurate information. Delays caused by Client actions or inactions may result in schedule extensions and additional fees.

5. Limitation of Liability

The Company's liability for any claims arising from services provided is limited to the total fees paid by Client for the specific engagement giving rise to the claim. In no event shall the Company be liable for indirect, consequential, incidental, special, or punitive damages including, but not limited to, lost profits, business interruption, or project delays.

The Company provides professional consulting services based on information provided by Client, contractors, architects, engineers, and other third parties. The Company does not guarantee project outcomes, contractor performance, or cost certainty, and is not responsible for defects in design, construction workmanship, or materials.

Client agrees to indemnify and hold harmless the Company from claims arising from Client's failure to follow recommendations, decisions made contrary to Company advice, or actions taken by contractors, subcontractors, or other third parties not under the Company's direct control.

6. Confidentiality

The Company agrees to maintain confidentiality of proprietary Client information disclosed during the engagement. This obligation does not extend to information that is publicly available, independently developed, or required to be disclosed by law or regulatory authority.

Client grants the Company permission to use project information in anonymized case studies, marketing materials, and professional presentations unless a specific non-disclosure agreement prohibits such use.

7. Termination

Either party may terminate the engagement with thirty (30) days written notice. Upon termination, Client is responsible for payment of all services rendered through the termination date plus reasonable wind-down costs. The Company will provide all work product completed through the termination date.

The Company may terminate immediately for cause including non-payment, Client breach of agreement terms, or circumstances that impair the Company's ability to perform services in accordance with professional standards.

8. Dispute Resolution

Any disputes arising from these Terms or the engagement agreement shall first be subject to good-faith negotiation between the parties. If negotiation does not resolve the dispute within thirty (30) days, the parties agree to mediation before a mutually agreed mediator.

If mediation is unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Forsyth County, Georgia, and judgment on the award may be entered in any court having jurisdiction.

9. Governing Law

These Terms and all engagement agreements are governed by the laws of the State of Georgia, United States, without regard to conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Forsyth County, Georgia.

10. Modifications

The Company reserves the right to modify these Terms at any time. Modifications become effective upon posting to the Company website. Continued engagement of services following modification constitutes acceptance of revised Terms. Specific engagement agreements may supersede these general Terms where explicitly stated.